Account and Data Deletion

Shirkati (شركتي) · Developer: Rivora Last updated: 28 September 2026

This page explains how to request deletion of your Shirkati account and your company's data. It works in any browser, without installing the app and without signing in.

1. How to request deletion

From inside the app
Open Settings → “Privacy & account” and tap “Request deletion by email” under “Delete account and data”. The app opens an email to us containing your company name and number; send it as is.
Or by email — without the app
From the same Google account email you use to sign in, write to hypercare.rivora@gmail.com with the subject “Account and data deletion request”, and include your company number if you know it.

Email a deletion request
We verify and confirm
Sending from your registered email is what proves the account is yours; we ask for nothing else. We confirm receipt, then confirm when deletion is complete.
Deletion is completed within 30 days
Our support team deletes your data manually within 30 days of receiving the request. If you own the company, the whole company is deleted; if you are a member, your account is deleted and removed from it, and the company's records stay with its owner.

Uninstalling the app does not delete your account

Uninstalling removes only the copy on your device; the company remains on the server. To keep anything, export your reports and statements (CSV or PDF) from the app first — deletion is permanent and cannot be undone, and the company's license ends with it.

2. What is deleted

Data	Action	When
Your account: name, email, profile photo, memberships	Permanently deleted	Within 30 days
Company details: name, phone, address, country, currency, logo and stamp	Permanently deleted	Within 30 days
Business records: products, stores, customers, invoices, installments, collections, cash boxes, expenses, suppliers, including “Deleted”	Permanently deleted	Within 30 days
Employee records: names, phones, salaries, attendance, advances	Permanently deleted	Within 30 days
Photos and attached files	Permanently deleted	Within 30 days
Device ID and model, operation log, license and trial records	Permanently deleted	Within 30 days
The copy on your device	You delete it on your device: Android Settings → Apps → Shirkati → “Clear data”, then “Uninstall”	By you, on your device

3. What is retained, and for how long

We keep none of your account or company data after deletion is complete. The only exception: Backup copies of deleted data may remain for up to 30 days, then are deleted automatically. These copies are used only to restore the service after a failure.

4. Deleting some data without deleting your account

In the app: delete a customer, invoice, product or other record from its screen. It moves to “Deleted” so it can be restored if you made a mistake.
To permanently erase specific data — for example a customer's or employee's details at their request — email us from your registered address with what to erase and your company number. We erase it within 30 days; your account and other data remain.

5. If you used an older version (before 2.0)

Versions before 2.0 — when the app was called “Moamalat” — could upload backups to your own Google Drive. Those are in your account, not ours: delete the Moamalat Backups folder in Google Drive and remove the app's access in your Google account settings.

What we store and why is in the Privacy Policy.